Our COVID-19 Updates

Update from Hale Ku’ike President, David Fitzgerald

March 25, 2021

Our third and final COVID vaccination clinics were held this week. I am proud to announce that we were able to raise our already high overall vaccination rates a bit more.

Company-wide we now have 95% of staff and 99% of residents vaccinated. These are still among the highest vaccination rates of any long-term care facility in our state or the US. Here are the vaccination rate summaries for each of our locations:

  • Nuuanu: 100% of staff and 96% of residents vaccinated
  • Bayside: 88% of staff and 100% of residents vaccinated
  • Pali: 100% of staff and 100% of residents vaccinated

Even though our on-site vaccinations clinics are done, we are still able to sign up any new staff get vaccinated as healthcare workers very quickly. New residents coming in are fully vaccinated before admission.

All of us at Hale Ku'ike are so grateful to have been able to vaccinate almost all of our residents and staff and give them real and lasting protection against serious illness from COVID-19. We will uphold all our COVID safety protocols as we continue through this pandemic together.

Update from Hale Ku’ike President, David Fitzgerald

March 11, 2021

It has been exactly one year to the day since the beginning of the COVID-19 pandemic and our lockdown. We are so grateful for all the support we received from our families and staff during what I have to say was the most challenging year we have ever been through, both personally and as a company. At long last, thanks to the vaccine and our high vaccination rates, we are able to begin to ease some of our COVID precautions and restrictions.

This week marks two full weeks since the completion of our 2nd vaccine clinic where company-wide, 99% of our residents and 94% of our staff received their second dose of the COVID-19 vaccines. We are relieved and grateful to know that they are now considered fully immunized. The vast majority of our staff and residents have completed their vaccines and we are able to begin this week to make positive changes for the lives of our residents, families, and staff.

We have recently received new guidance from the CDC, Hawaii Dept. of Health and the Healthcare Association of Hawaii on post-vaccination changes for long term care settings for the elderly. Our hardworking COVID Response Team, which has been guiding us throughout this pandemic, met today and I would like to give you an overview of the changes we are implementing now and what is on the horizon.

  • Our third and final Walgreens COVID-19 vaccination clinic will be held on March 23rd for our Pali and Nu’uanu locations, and March 24th for our Bayside location. Even though our on-site vaccination clinics will be done, we will be able to help any staff or residents that need vaccinations in the future to be able to get them off-site.
  • We are closing our Pali location COVID Isolation Unit which stood ready since March 2020 to care for any COVID-positive resident from any location, and thankfully never had to be used. We are also closing each location's dedicated COVID Observation Room as well.
  • We are now able to begin offering in-person visits for family members to be reunited with their loved one at Hale Ku'ike. We look forward to be bringing all our family members back together to be able to hold hands and hug at long last. We have separate procedures for vaccinated and unvaccinated visitors.
    • In-person visits will be scheduled in advance, just as our window and virtual visits have been throughout the pandemic.
    • March window visits already scheduled have the option of being converted to an in-person visit.
    • In-person visits are limited to 30 minutes and to a maximum of three visitors at one time.
    • In-person visits will be held either on the lanai or in the conference room only.
    • Fully-vaccinated visitors will be screened (temperature check and questionnaire) and issued a disposable procedure mask to wear during the the duration of the visit. We will need to see a copy of your COVID vaccine card.
    • Unvaccinated and partially-vaccinated visitors (those who have received the first dose only or have not completed the required 2-week waiting period after the second dose) will be screened (temperature check and questionnaire), given a rapid antigen COVID test, and be required to wear an issued disposable procedure mask and face shield during the duration of the visit.
    • We will continue to also offer window and virtual visits as an option for all family members regardless of vaccination status.
  • Because our wider Hawaii community is still largely not immunized, social outings are still not allowed at this time (such as to restaurants, parties, clubs). We look forward to the future when our Hawaii community reaches herd immunity levels and public outings become safe for our residents again.

We are very proud of all of our Hale Ku'ike team who worked so hard to keep our residents, themselves and their families safe during this long and dangerous pandemic. We are grateful for the vaccine to have come so quickly and at long last we can move forward to a better and safer future together.

All Hale Kuʻike Pali Residents, Employees Test Negative for COVID-19;
One Asymptomatic Positive Employee Found Oct. 22 Through Weekly Interval Testing

Oct. 26, 2020 – Every single resident and employee of the Hale Kūʻike Pali adult residential care home has been found negative for COVID-19 after a staff member was diagnosed as positive on Oct. 22.

The positive individual last worked on Oct. 16 and has been self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

Hale Kūʻike conducts weekly interval testing of staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every single employee is tested at least once per month.

The employee was asymptomatic, but was diagnosed as positive through this regularly scheduled testing. Management immediately identified those who might have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 17 residents and 38 staff in the Pali home received a COVID-19 nasopharyngeal swab test on Oct. 23, with the negative results arriving earlier today.

“We are grateful that all resident and staff tests came back negative as their health and safety is our highest priority,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions for their care.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’s COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Kuʻike Pali Employee Tests Positive for COVID-19

Oct. 23, 2020 – An employee at the Hale Kūʻike Pali adult residential care home tested positive for COVID-19 yesterday.

The positive individual last worked on Oct. 16 and is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

Hale Kūʻike conducts weekly interval testing of all staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every single employee is tested at least once per month. This individual was asymptomatic, but was diagnosed as positive through this regularly scheduled testing.

Management has identified those who may have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 17 residents and 38 staff in the Pali home received a COVID-19 nasopharyngeal swab test earlier today.

“The health and safety of all who live and work here is our greatest concern,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’s COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

All Hale Kuʻike Nuʻuanu Residents, Employees Re-Test Negative Again for COVID-19 After Two Rounds;
One Asymptomatic Positive Employee Found Oct. 10 Through Weekly Interval Testing

Oct. 21, 2020 – Every single resident and employee of the Hale Kūʻike Nuʻuanu adult residential care home has been found negative for COVID-19 through two rounds of testing after an employee was diagnosed as positive on Oct. 10.

Hale Kūʻike conducts weekly interval testing of all staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every single employee is tested at least once per month.

The employee was asymptomatic, but was diagnosed as positive through this regularly scheduled testing and began self-isolating.

Management immediately identified those who might have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 23 residents and 35 staff in the Nuʻuanu home received a COVID-19 nasopharyngeal swab test on Oct. 12 and then were re-tested Oct. 19. All tests through both rounds came back negative, with the negative results of Monday’s test arriving today.

“We are thoroughly relieved and grateful that two rounds of resident and staff tests came back negative over the past week and a half,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions for their care.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’s COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Kuʻike Nuʻuanu Employee Tests Positive for COVID-19

Oct. 11, 2020 – An employee at the Hale Kūʻike Nuʻuanu adult residential care home tested positive for COVID-19 late yesterday.

Hale Kūʻike conducts weekly interval testing of all staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every singleemployee is tested at least once per month. This individual was asymptomatic, but was diagnosed as positive through this regularly scheduled testing.

Management has identified those who may have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 23 residents and 35 staff in the Nuʻuanu home are receiving a COVID-19 nasopharyngeal swab test tomorrow morning; they will be re-tested one week later.

The positive individual is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

“The safety of all who live and work here is our greatest concern,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’sCOVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

All Hale Kuʻike Pali Residents, Employees Test Negative for COVID-19 Today;
One Asymptomatic Positive Employee Found Sept. 12 Through Weekly Interval Testing

Sept. 16, 2020 – All residents and employees of the Hale Kūʻike Pali adult residential care home have been found negative for COVID-19.

On Sept. 12, a single employee tested positive for COVID-19. That was the Pali home’s first case.

Management had immediately identified those who might have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 17 residents and 38 staff in the Pali home received a COVID-19 nasopharyngeal swab test on Monday; the negative results were received yesterday and this morning. All Pali residents and staff will be re-tested in one week.

Hale Kūʻike conducts weekly interval testing of all staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every single employee is tested at least once per month.

The one positive employee at the Pali home was asymptomatic, but was diagnosed as positive through this regularly scheduled testing. The individual last worked on Sept. 10 and is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

“We are relieved and thankful that all tests came back negative – and that we learned the results so quickly,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, as the health and safety of all who live and work here is our greatest concern.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’s COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Kuʻike Pali Employee Tests Positive for COVID-19

Sept. 13, 2020 – An employee at the Hale Kūʻike Pali adult residential care home tested positive for COVID-19 yesterday. This is the first case in the center.

Hale Kūʻike conducts weekly interval testing of all staff in its three locations (Pali, Nuu‘anu and Bayside in Kaneohe) as part of its stringent and comprehensive infection prevention and control plan; every single employee is tested at least once per month. This individual was asymptomatic, but was diagnosed as positive through this regularly scheduled testing.

Management has identified those who may have been in close contact with this employee, as outlined in the Hale Kūʻike COVID-19 Crisis Response Plan. No matter the level of contact, all 17 residents and 38 staff in the Pali home are receiving a COVID-19 nasopharyngeal swab test on Monday; they will be re-tested one week later.

The positive individual last worked on Sept. 10 and is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

“The safety of all who live and work here is our greatest concern,” explains David Fitzgerald, president. “We will continue to work closely with the Hawaiʻi Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, Hale Kūʻike’s COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

All Hale Kuʻike Nuʻuanu Residents, Employees Test Negative for COVID

Sept. 1, 2020 – All residents and employees of the Hale Kūʻike Nuʻuanu adult residential care home have been found negative for COVID-19.

On Aug. 27, a single employee tested positive for COVID-19. That was the Nuʻuanu home’s first case.

Immediately after the positive case was diagnosed, Hale Kūʻike management identified those who might have been in close contact with the employee prior to the onset of symptoms, as outlined in the comprehensive response plan designed in March. No matter the level of contact, all 23 residents and 35 staff in the Nuʻuanu home received a COVID-19 nasopharyngeal swab test on Aug. 28.; the negative results were received earlier today.

The positive individual last worked on Aug. 18 and has been self-isolating. No residents or employees at the Nuʻuanu home have been symptomatic at any time.

“The health of the Hale Kūʻike ‘ohana is our greatest concern, so the negative test results are a huge relief to us all,” explains David Fitzgerald, president. “We are grateful for the understanding and cooperation of our residents, their families and our employees during these challenging times.”

The company implements best practices from the Centers for Disease Control and Prevention, World Health Organization, Hawaiʻi Department of Health and Healthcare Association of Hawaiʻi. In early March, the Hale Kūʻike COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Kuʻike Nuʻuanu Employee Tests Positive for COVID-19

Aug. 28, 2020 – An employee at the Hale Kūʻike Nuʻuanu adult residential care home tested positive for COVID-19 yesterday.

The positive individual last worked on Aug. 18 and is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations (Hale Kūʻike Pali and Hale Kūʻike Bayside), nor does the individual work for any other employer.

This is the first case of COVID in the Nuʻuanu facility.

In early March, Hale Kūʻike’s COVID-19 Crisis Response Team designed a comprehensive plan of action that could be immediately deployed in such an event.

Management has identified those who may have been in close contact with this employee prior to the onset of symptoms, as outlined in that response plan. No matter the level of contact, all 23 residents and 35 staff in the Nuʻuanu home are receiving a COVID-19 nasopharyngeal swab test today. No residents or employees are symptomatic at this time at the Nuʻuanu home.

“Our greatest concern is the safety of our residents and employees,” explains David Fitzgerald, president. “We will continue to work closely with the Hawai`i Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and the national standards set by the Centers for Disease Control and Prevention, in determining future actions.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, the COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • A moratorium on new admissions to a home if a case is diagnosed
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Kūʻike Residents, Employees in All Three Locations Negative Through Two Rounds of Tests for COVID

August 18, 2020

All residents and employees of the three Hale Kūʻike adult residential care homes have been found negative for COVID-19 in a second round of tests.

On July 31, Hale Kūʻike announced that a single employee at the Hale Kūʻike Bayside location in Kaneohe tested positive for COVID-19 earlier that day. That was the first case of COVID in any of the organization’s three locations, which also include Nuʻuanu and Pali.

Immediately after the positive case was diagnosed, Hale Kūʻike management identified those who might have been in close contact with the employee prior to the onset of symptoms, as outlined in the comprehensive response plan designed in March. No matter the level of contact, the 24 residents and 42 staff at the Bayside home, as well as all residents and staff at the Nuʻuanu and Pali locations, received a COVID-19 nasopharyngeal swab test; all tested negative. All residents and employees were then re-tested after one week; yesterday, Hale Kūʻike management was notified that all tested in the second round were found to be negative as well.

“The safety of everyone who lives and works here is paramount, so the negative test results are a huge relief,” explains David Fitzgerald, president. “We appreciate the patience and cooperation of all our employees, our residents and their families over these past 2-1/2 weeks.”

Hale Kūʻike implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawaiʻi. In early March, its COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • Creation of a COVID Isolation Unit to care for residents, if needed

Hale Ku`ike Bayside Employee Tests Positive for COVID-19

July 31, 2020

A single employee at the adult residential care home Hale Kūʻike Bayside tested positive for COVID-19 today.

This is the first case of COVID in any of the organization’s three locations, including Bayside in Kaneohe.

In early March, the organization’s COVID-19 Crisis Response Team designed a comprehensive plan of action that could be immediately deployed in such an event.

Management has identified those who may have been in close contact with this employee prior to the onset of symptoms, as outlined in that response plan. No matter the level of contact, the 24 residents and 42 staff at the Bayside home are receiving a COVID-19 nasopharyngeal swab test. All residents and employees will be re-tested in one week. There is also a moratorium on new admissions until the home is determined to be free of cases.

In addition, all residents and staff in the other two locations (Nu`uanu and Pali) are being tested tomorrow.

The positive individual last worked Wednesday and is currently self-isolating. The home has confirmed that this employee does not work at any of its other locations, nor does the individual work for any other employer.

“The safety of all who live and work here is our greatest concern,” explains David Fitzgerald, president. “We will continue to work closely with the Hawai`i Department of Health and follow our COVID emergency response protocols, based on guidance from DOH and current national standards set by the Centers for Disease Control and Prevention (CDC), in determining future actions.”

The company implements best practices from the CDC, WHO, DOH and Healthcare Association of Hawai`i. In early March, the COVID-19 Crisis Response Team updated plans and procedures to reduce risk and to guide response to positive cases. Since March 11, 2020, these stringent infection controls have included:

  • No visitors
  • No outside non-emergency outings for residents
  • Stringent health screenings for all staff
  • Increased disinfection of high-touch and high-traffic areas
  • Creation of a COVID Isolation Unit to care for residents, if needed

Our COVID-19 Risk Reduction Efforts

June 11, 2020

Aloha,

At Hale Ku’ike, we have always stood by our commitment to ensure the safety, security, health, and well-being of our residents and staff. The COVID-19 pandemic that started in March 2020 called for unprecedented measures that we had to implement to help safeguard our residents and staff at all of our facilities.

As the state of Hawaii continues to open up businesses and services, we will continue to keep our safety protocols in place. These include:

  • Monitoring the health of all residents daily
  • Screening all staff before the start of each shift
  • Requiring all staff to wear face masks and other protective equipment
  • Implementing stringent return-to-work policies for staff
  • Disinfecting high-touch and high-traffic areas regularly
  • Exercising physical distancing best practices, particularly while dining and doing activities
  • Suspending all non-essential visits
  • Facilitating virtual visits, phone calls and other non-physical connections between our residents and their families

We continue to closely monitor and implement COVID-19 prevention guidelines and recommendations by the Centers for Disease Control (CDC), the World Health Organization (WHO), the Hawaii Department of Health (DOH) and other local, state, and federal agencies.

We all look forward to a time when we can once again open our doors to families and friends to connect with our residents. Until then, we will continue to exercise the highest precautions to keep our residents and staff safe and healthy.

Mahalo,

David Fitzgerald, President, and the Hale Ku'ike COVID-19 Crisis Response Team